How Can We Help?

Get answers to your questions and reach out to our support team

Email Support

Send us an email and we'll get back to you within 24 hours.

support@submissiontracker.com

Documentation

Learn how to use SubmissionTracker with our detailed guides.

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API Reference

Integrate SubmissionTracker with your systems using our API.

View API

Frequently Asked Questions

How do I get started with SubmissionTracker?

Download the app from the App Store, create an account, and follow the setup wizard to connect your first form. You can integrate with WordPress, Wix, or use our custom form builder.

What platforms are supported?

SubmissionTracker works with WordPress, Wix, Squarespace, HTML forms, and any platform that can send webhook requests. We also provide a REST API for custom integrations.

Can I upgrade or downgrade my plan?

Yes! You can upgrade or downgrade your plan at any time from the app settings. Changes take effect immediately, and billing is prorated.

How do push notifications work?

When someone submits a form on your website, you'll receive an instant push notification on your iPhone. You can customize notification preferences in the app settings.

Is my data secure?

Yes. We use industry-standard encryption (TLS 1.3) for all data transmission and AES-256 encryption for data at rest. We're also GDPR compliant and regularly undergo security audits.

Can I export my data?

Absolutely! You can export all your submission data in CSV or JSON format at any time from the app or through our API.

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